We deliver continuously throughout the United States and Japan. No longer are you limited to buying quality log and timber home components from local mills. Due to our size and market penetration throughout the United States, we can often combine customer orders to use the most cost efficient method of transportation. In most cases your order will arrive by flatbed trailers and protected from the weather.
We also have a strong regional presence in the surrounding cities around our headquarters in Petoskey, Michigan. We are a leading supplier in the region for everything from log siding and paneling to log corners and trusses and everything in-between!
If you desire we will load your vehicle at our mill location in Boyne Falls, Michigan. Your sales representative will inform you of what type of vehicle or trailer you will need. We are located in one of the most desirable vacation areas in the mid-west, so make a vacation out of your pick-up. Plus, you will be able to tour the manufacturing facility and model homes.
The options we use to deliver our products are stake trucks, flatbed trailers and commercial trucking companies. We use the most efficient method depending on the order size and whether we can combine customer orders.
Our goal is to get you the best log/timber home components, as cheaply and as quickly as possible.
Our delivery vehicles will not have unloading equipment, so it is your responsibility to make arrangements for a forklift to assist in removing your material.
Our stock will come wrapped and bundled for easy removal, but care must be taken to make sure no damage is incurred. We are obligated to get the material to you free from damage, but any damage that occurs unloading is the customer's responsibility. If you notice damaged material on the truck immediately notify the truck driver, so he can validate the material loss and let us know what needs to be replaced at no cost to you. Our material is carefully examined in the production and loading process, but damage or defects can occur. Do not let the truck driver leave until you have examined the material bunks for obvious damage.
For non-apparent damage that is noted when the bunks are unpacked, you are required to notify your sales representative within 7 days from the date of delivery, so a valid claim can be processed and replacement material reshipped at no cost to you.
Our drivers are not responsible to unload your material. In most cases they have been on the road for many hours and need to rest. Make sure you have enough people on the job site to assist in unloading so the driver can return home or go to the next job site.
If due to site conditions (heavy snow, trees, etc.) our truck cannot make it to the job site, your material may be unloaded at the nearest possible location you can find.
Please feel free to contact us or ask your sales rep for a shipping quote or more information.